Privacy Policy

Privacy Policy

Assignment Prime and its subsidiaries & affiliates (collectively “Assignment Prime,” “we,” “us,” or “our”) recognize that your privacy is paramount and it is our ethical duty to update you with our Privacy Policy. While writing “you,” we are referring to our clients. This Privacy Policy explains the procedure we follow for the collection, use, disclosure, and sharing of your personal information when you take services from Assignment Prime that provides online academic writing assistance. The term “Personal Information” in this Privacy Policy means any information from which your identity is apparent or can be reasonably ascertained.

The services that we offer target students studying in various Australian universities and maintaining their confidentiality is our utmost concern; whether they are new to our service or a regular user. At all times, we strive to uphold your privacy and abide by the Australian Privacy Principles set out in the Privacy Act 1988. We don’t collect your personal information unless you choose to provide them to us.

So, before opting for our writing services, we suggest you completely go through our Privacy Policy to understand how we collect and use your personal data. We have used very simple language in this policy, but if, at any point you come up with doubts or questions, then don’t hesitate to contact us by using the details mentioned in the end.

Table of Contents

• Information That We Collect From Our Clients
• Purpose Of Using Your Personal Information
• Maintaining The Quality Of Your Personal Information
• Security Of Your Personal Data
• Disclosure Of Your Personal Information
• Accessing And Correcting Your Personal Information
• Data Retention
• Eligible Data Breach
• Use Of Cookies And Similar Technologies
• Changes To Our Privacy Policy
• Contacting Us

Information That We Collect from Our Clients

We collect Personally Identifiable Information (PII) as well as Non-Personally Identifiable Information (Non-PII) directly from individuals who visit our website.

Personally Identifiable Information

PII distinguishes you from other users operating your computer or mobile. It includes some basic information, like your:

• Name
• Address
• Email Address
• Your acknowledgment to participate in our website’s exercises
• The date you first contacted us to inquire about our services

Non-Personally Identifiable Information

Non-PII incorporates things like your IP address, web browser’s information, the geographical location of your mobile device, the amount of time employed on the site, and the total number of web pages you visited.

Note: We strictly refrain from saving any of your payment-related information. The transactions that you make while obtaining our services are carried out through the secure gateway of banks. But if you are paying through PayPal, then your credit card details will be provided to it. PayPal’s Privacy Policy will further be applied to the information you provide.

Purpose of Using Your Personal Information

By providing their personal information, our clients prove that we are worthy of their trust. We maintain their faith in us by ensuring that the submitted data is secure with us and will never be shared with third parties to use it for their own purposes. We use your personal details for the following reasons:

• To provide you with pertinent information concerning our services.
• To customize the design or content of the page on our website.
• To reply to any complaints, questions or requests.
• To keep an in-house record for market analysis purposes.
• To inform you about significant alterations to the site.
• To write the document as per the standards of your country.
• To make significant transactions.
• To forward alerts regarding latest discounts, deals, or packages.
• To keep in touch with you.

Maintaining the Quality of Your Personal Information

To make sure that the personal details we collect are accurate, up-to-date and complete we:

• Record information in a consistent format;
• Promptly add updated or new personal information to existing records; and
• Regularly audit our contact lists to check their accuracy.
• We also review the quality of personal information before we use or disclose it.

Security of Your Personal Information

Your information is fully protected with Secure Socket Layer (SSL) technology using which we encrypt the data. This software safeguard your personal information from being misused, lost, unauthorized access, modification, and disclosure. We also use firewall protection to safeguard your network from malware. But we can’t ensure the information’s security when you transmit it online.

Disclosure of Your Personal Information

We care about the confidentiality of your data and are always committed to protecting it, but in some circumstances, your personal information may be used or disclosed to:

• Individuals, parties, entities, and organizations, as part of Assignment Prime providing academic writing services to clients;
• Comply with legal obligations or requirements;
• Develop business and commercial relationships;
• Conduct Assignment Prime’s accounting and administrative operations;
• Respond to inquiries, where reasonably necessary; and
• To attend any other functions connected with the provision of legal services.

Accessing and Correcting Your Personal Information

Under the Privacy Act 1988 (Australian Privacy Principles 12 and 13), you have the right to ask for access and correct the personal information that we hold about you. When you ask for access or correction by contacting us, we will respond within 30 days and take reasonable steps to correct it if we consider it incorrect, unless there is a law that allows or requires us not to.

We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we must notify you in writing setting out the reasons.

If we make a correction and we have disclosed the incorrect information to others, then you can request us to tell them about the correction. We must do so unless there is a valid reason not to. In case we refuse to correct your personal information, you can demand to attach with it a statement that you believe the information is incorrect and why.

You also have the right under the Freedom of Information Act 1982 (FOI Act) to request access to documents that we hold and make a query information that we hold about you to be changed or annotated if it is incomplete, incorrect, obsolete or misleading.

Data Retention

How long we store the personal data that we collect depends on the type of information, the purpose for which it is used, how sensitive it is, and similar factors. We will retain your information only for the length of time required to fulfil the purpose described in this Privacy Policy.

However, we may keep some of your data for as long as it is essential for our legitimate business interests. We ensure to delete all the data in a secure manner once it is no longer needed. Non-personally identifiable information may be stored for an unspecified period.

Eligible Data Breach

According to the Privacy Amendment (Notifiable Data Breaches) Act 2017, we must notify eligible data breaches to the Office of the Australian Information Commissioner (OAIC) and affected individuals as soon as we become aware that we have been subjected to data breach.

In case we suspect there has been a data breach, but we are not aware of the circumstances or whether it is actually an “eligible” data breach, then we will carry out a reasonable and expeditious assessment within thirty (30) days of becoming aware of the breach.

Use of Cookies and Similar Technologies

Cookies are small pieces of data sent to your device from our server when you interact with our website. So, whenever you visit our site after that, the cookies allow our server to recognize your browser. We use cookies, local storage objects and similar technologies, such as tracking pixels and web beacons to accumulate demographic information, tracking movements of the users, analyzing trends, and administering the site.

We never obligate the users to accept cookies in exchange for information. You are allowed to control the use of cookies at the individual browser level. You can accept or disable cookies by clicking through an opt-in box or choosing settings from the menu. Also, make sure that you have not pre-ticked boxes on the consent form. You can also withdraw your consent through the same action as when you approved.

Accessibility of User Data:

•  We suggest you to keep your data up to date in the profile like your email address and contact number so that it would be easy for communication and no disturbances occur in communication channels during order delivery.
• We do not retain any details of users that are not required for a legitimate business purpose. Anything is retained or stored only if it is required by law or regulations.
• We respect user’s decision to delete any data and erase all threads if they want to discontinue with our services due to any reason and drop a request for it.

Changes to Our Privacy Policy

From time to time, we may update this policy to accommodate changes to our services. We will, however, always maintain our commitment to value your privacy. We ensure to provide notice to you if these changes are significant and can impact your current rights outlined in this policy. We will provide you with reasonable notice of such changes, such as via email (to your most recently provided email address) or by posting a notice on our website, along with their effective date. If you continue to use the services of Assignment Prime after any change, then it will be deemed that you agree with, and consent to be bound by, the revised policy.

Contacting Us

If you have questions about this Privacy Policy or App Privacy Policy or our privacy practices or wish to lodge a complaint about the mishandling of your personal information by us, then contact us by sending us an e-mail at help@assignmentprime.com or call our toll-free number (+61 340 521 103).

Assignment Prime will endeavor to respond to an individual communication within thirty (30) days. If we fail to respond within a thirty-day period, you may contact the Office of the Australian Information Commissioner (OAIC), which can investigate queries or complaints in relation to a potential breach of the personal data.